Email Support Specialist (Non-Voice) With Zendesk Experience

Details of the offer

We are looking for a detail-oriented and customer-focused Email Support Specialist to join our team. You will be responsible for managing customer inquiries and providing timely and professional email support. The ideal candidate should have strong communication skills, the ability to multitask, and prior experience using Zendesk or similar customer service platforms.

Duties:

? Attend to customer enquiries through emails (Zendesk) in a timely and accurate manner

? Stay on top of campaigns and promotional releases

? Communicate customer feedback to internal / external stakeholders to champion new processes to better serve our customers

? Maintain a positive, empathetic, and professional attitude towards customers at all times

Qualifications:

At least 1yr experience in email management
Proficiency with different email management software, preferably Zendesk
Committed and willing to be assigned in any Site.
Flexible in shifting schedules.

APPLY NOW!


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Requirements

Releasing Casuals/ Helpers

WORKING LOCATION: Cebu/ Davao SALARY: To be discussed during the interview · At least a High School graduate · Willing to be trained · Experience in relat...


Dempsey Local Employment Direct Hire Management - Philippines

Published a month ago

Team Manager For Tech Bpo Operations

Responsible for hiring, training, retaining, and developing their respective team members. Responsible to lead effective and profitable results for their tea...


Solid Mark Manpower Services Inc. - Philippines

Published a month ago

Team Manager For Tech Bpo Operations

Responsible for hiring, training, retaining, and developing their respective team members. Responsible to lead effective and profitable results for their tea...


Solid Lyndelle Manpower Services Inc. - Philippines

Published a month ago

Data Analyst - Work From Home

Responsibilities: Accountable for real-time reporting and diagnosing trends on key performance metrics. Generating daily to weekly and monthly to yearly KPI...


Cyberbacker Careers - Philippines

Published a month ago

Built at: 2024-11-13T02:16:59.583Z