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Email Support Associate (Non-Voice) - Dayshift In Davao

Details of the offer

QUALIFICATIONS:
At least 1yr experience in email management
Proficiency with different email management software, preferably Zendesk
Committed and willing to be assigned in any Site.
Flexible in shifting schedules.

Responsibilities:
? Attend to customer enquiries through emails (Zendesk) in a timely and accurate manner
? Stay on top of campaigns and promotional releases
? Communicate customer feedback to internal / external stakeholders to champion new processes to better serve our customers
? Maintain a positive, empathetic, and professional attitude towards customers at all times


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

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