Email Support Agent - Voice Account - Healthcare

Qualifications:

College Graduate
Filipino Citizen, or hold relevant residence status
Amenable to working onsite (office-based)
Good to excellent in verbal, listening, and communication skills.
with BPO experience is a plus

Job Responsibilities

Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.
Greeting customers in a friendly, professional manner using the suggested script.
Answering telephonic and e-mail inquiries in a timely manner.
Deferring queries to your line manager if you are unable to answer them

Further details will be discussed during the interview.
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