E-Commerce Staff

• Function as the web-store staff and handle daily customer service concerns, order fulfillment, product updates, website monitoring and troubleshooting.
• Prepare monthly analytics report and give feedback about web-store performance and opportunities for improvement
• Coordinate with the Marketing/VM departments for the updating of web-store promos, ads/banners and online product inventory
• Perform on-site and off-site website optimization to increase the number of visitors and improve web-store sales conversation rates

Job Qualification

• Must be a business course graduate, preferably with a marketing specialization (Digital marketing is a plus) or an information technology graduate with a specialization in eCommerce and online platforms.
• Has a work experience with online/remote sales companies in a customer service, operations or product growth role. Having work experience in e-commerce is a plus.
• Has experience in creating, tracking, and converting Digital Marketing campaigns (keywords, social media and search engine ads, affiliate marketing) especially on the Google Analytics Platform.
• Has understanding of SEO/SEM/PPC. Bonus if experienced in Google Tag Manager and Firebase platforms.
• Has updated knowledge of the current trends of the local e-Commerce industry
• Programming experience (especially with PHP and Javascript) is a big plus.
• Has strong Verbal and Written Communications Skills
• Has strong Project Management skills and Leadership Potential
• Has strong analytical skills
• Independent worker
• Full-time position available