Document Writer Hybrid Work + Day-Shift & Weekends

Get hired & build your career with VBP, a certified Great Place to Work company in the Philippines!

 

The overall objective of the Document Writer is to produce high-quality documentation that contributes to the overall success of the company?s products and services. He/She must also be able to create easy to follow guides, task instructions and overview of workflows on how a task is done to complete the process according to the preferences of VBP?s client.

 

Main duties include:
Work with the Onboarding Team and the Documentation Analysts to document the initial tasks to assign from the newly-onboarded client and to any upgrades

Produce high-quality and easy-to-understand manuals and guides

Use images, drawings, diagrams, and charts that increase user?s understanding

Build the client intranet that will be used by the client

Convert any training video into a working guide to be utilised be the team member assigned to the client

Edit client training videos

Prepare workflows and swim-lane diagrams

Prepare

manuals or step-by-step guides of the clients? processesSuccessful applicants should:
Graduate of any four (4) year course / Bachelor?s Degree; preferably AB Linguistics,

AB Communication Arts/Mass Communication; or undergraduate of any bachelor?s degree with at least two (2) years working experience in any related field

Excellent written and communications skills in English

Strong working knowledge with GSuite (GDrive, Google Docs, Google Forms, Google Presentation)

Basic familiarity of the following tools:
Google Sites

Screensteps

Lucidchart/Visio

Highly organized and keen to attention to details

Benefits you and your family can enjoy:
500K per incident HMO coverage + Dental & Optical benefits

2-week paid Christmas vacation

Electricity & Data subsidies

25K Educational Assistance

Training and equipment will be provided

Fixed Schedule of Mon-Fri from 7 AM to 4 PM

Non-negotiable requirements

Wifi Connection of at least 15 Mbps

Residence within Metro Cebu and neighbouring cities preferred