Dispatcher

Dispatch Specialist is responsible for coordinating all dispatches within the Support Department to a customer's premise.  This role reports to the Field Support Manager.? 
Essential Job Functions and Responsibilities: Responsible for the coordination of technicians to customer locations Creating and sending work orders to assign technicians Receiving and processing completed work orders Responding to phone calls and emails in a timely fashion  Assigning cases according to company procedures Update dashboard and monitoring queue for new work Processing subcontractor invoices and updating cases Updating Account records and contact information  Consistently integrates Allbridge's core values into their everyday habits by treating all customers, internal and external, professionally, honestly and respectfully Accepts ownership and accountability of position responsibilities and strives to deliver results for customers that establish high standards, credibility and quality performance Other miscellaneous duties as assigned by?management  Basic knowledge of computers Ability to learn and comprehend technical language Outgoing personality Multi- tasking