Dispatcher

Receive delivery request and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for products or deliveries
- Prioritize deliveries according to urgency and importance
- Use a phone or computer to send drivers, vehicles or other field units to appropriate locations
- Monitor the route and status of drivers to coordinate and prioritize their schedule
- Provide drivers with information about orders, traffic, obstacles and requirements
- Enter data in the computer system and maintain logs and records of calls, activities and other information
- Develop delivery routes and maintain contact with drivers throughout the day
- Collaborate with management to modify daily routes to accommodate the needs of customers/clients.
- Act as a communication liaison answer incoming phone calls from drivers on the road
- Cultivate strong relationships with drivers and customers to reduce the stress that comes with last-minute schedule changes
- Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries

**Qualifications**
- Proven experience as dispatcher or relevant position
- Knowledgeable in using MS Office and Gsuite Apps
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for emergency situations
- Outstanding organizational and multitasking abilities
- Keen to details
- Trustworthy
- Sound judgment and critical thinking

**Benefits**:

- Company events
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
- Transportation service provided

Schedule:

- Day shift

Supplemental pay types:

- 13th month salary

Ability to commute/relocate:

- Makati: Reliably commute or planning to relocate before starting work (required)