time left to apply End Date: December 15, 2024 (18 days left to apply)
job requisition id JR********
The opportunity Provides administrative support to internal and external customers (policyholders, partners and distributors) who request for any financial disbursement related changes and inquiries. Ensures that customer transactions are done within turnaround time (TAT).
Responsibilities Handling of client-initiated disbursement requests.Effective communication with customers. Deals with policyholders and agents (client interface—oral and listening skills necessary, and through correspondence) in response to various policy inquiries and other related transactions.Email handling. Able to give answers to inquiries on products, interest rates, policy values and other policy information.Able to attend to other transactions such as Disbursement Batch processing, Bridger Checking, Transfer of Servicing Agent.Timely preparation and submission of the assigned report/s.Any other duties/projects assigned from time to time within or beyond working hours as needed.Suggest ideas that will help improve the team's performance and the company as well. How will you create impact? Supports the team in achieving the standard required for the job by providing immediate and accurate response to client inquiries.Active participation in various product orientations to keep updated and other company provided trainings and seminars.Ensure timely and accurate preparation of monthly activity report of all transactions received.Encourage the team to share information, knowledge and best practices on how to improve daily tasks. What we are looking for Degree Holder of any four year course.Related insurance qualifications would be an advantage.2-4 years of professional experience in the Life Insurance industry.Certificate in Life Insurance or Diploma in Life Insurance would be an advantage.Computer proficiency/ MS Office Applications (i.e., Word, Excel, Power Point). What can we offer you? A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities. Our commitment to you Values-first culture: We lead with our Values every day and bring them to life together.Boundless opportunity: We create opportunities to learn and grow at every stage of your career.Continuous innovation: We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
Working Arrangement Hybrid
About UsWe're Manulife. And we're on a mission to make decisions easier and lives better.
Joining us means you'll be empowered to learn and grow your career. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
We're proud of our accomplishments and recognitions. Recent awards include:
2024 Gallup Exceptional Workplace Award WinnerManulife Named one of Forbes World's Best Employers 2023Best Companies to Work for in Asia 2023We've been recognized as one of Canada's Top 100 Employers (2024)Manulife included in Bloomberg's 2023 Gender-Equality Index
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