Position Overview:
We are seeking an experienced and dynamic Director of Meetings and Events to lead the planning, coordination, and execution of meetings and events at our hospitality venues. The ideal candidate will have a strong background in managing events, working with audio/visual (A/V) equipment vendors, wireless communication systems, digital displays, and IT teams. This individual will serve as the main point of contact for event organizers, ensuring seamless execution of meetings and events. The role requires flexibility to work night shifts to support global clients and high-demand events.
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Key Responsibilities:
1. Event Planning and Coordination
- Oversee the end-to-end planning, coordination, and execution of meetings, conferences, and events.
- Work closely with event organizers to understand their requirements, including room setups, catering, and technology needs.
- Develop detailed timelines and logistics plans for seamless event execution.
2. Venue and Meeting Setup
- Supervise and manage the setup of event spaces, including seating arrangements, A/V equipment, digital displays, and wireless communication systems.
- Collaborate with internal teams, including housekeeping, catering, and operations, to ensure all event requirements are met.
3. Technology Coordination
- Liaise with A/V equipment vendors and IT teams to secure and configure technology for events, including wireless communication systems, projectors, microphones, digital signage, and video conferencing setups.
- Ensure timely installation, testing, and troubleshooting of all technical equipment during events.
- Work with IT departments to ensure proper network connectivity and compatibility with event systems.
4. Client and Vendor Relations
- Serve as the primary point of contact for event organizers, ensuring clear communication and delivering exceptional service.
- Build and maintain relationships with A/V vendors, IT providers, and other service partners.
- Negotiate contracts and agreements to optimize cost-effectiveness and service quality.
5. Team Leadership and Training
- Lead and mentor a team of event coordinators and support staff, fostering a culture of professionalism and excellence.
- Train staff on event best practices, A/V setup, wireless communication systems, and customer service.
6. Budget and Reporting
- Manage event budgets to ensure cost control and profitability.
- Prepare post-event reports, summarizing performance metrics, client feedback, and areas for improvement.
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Qualifications:
- Must have a minimum of 3 years of experience managing meetings and events in the hospitality industry.
- Proven expertise working with A/V equipment, wireless communication systems, and digital displays.
- Experience collaborating with IT teams to manage network connectivity and event-related technology.
- Strong knowledge of meeting room setups, event logistics, and client coordination.
- Ability to troubleshoot technical issues related to A/V, wireless communication, and IT systems during events.
- Excellent organizational, communication, and problem-solving skills.
- Flexibility to work night shifts to support global clients and high-demand events.
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Key Competencies:
- Leadership and team management.
- Client-focused mindset with exceptional attention to detail.
- Technical aptitude in A/V systems, wireless technology, and IT collaboration.
- Strong negotiation and vendor relationship skills.
- Adaptability and ability to work under pressure in fast-paced environments.
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Compensation and Benefits:
- Competitive salary based on experience.
- Comprehensive health, dental, and vision insurance.
- Opportunities for professional growth and development.
- Night shift allowances and additional perks.