Director Of Account Management

About Our Client Our client is a leading demand generation agency working with incredible brands ranging from early stage startups, to large venture backed organisations.
The founding team have over three decades of B2B marketing and sales experience, who have built offices and businesses in New York, London and Singapore.
Currently, they are building in Cebu, Philippines with an incredible opportunity to be the number 1 demand generation agency in the world.
They have an incredible team built out in the Philippines who help turn their demand generation plans for clients into serious realities. They have grown quickly and have built an incredible offering to help more B2B companies hit their revenue and growth goals. Job Description Build and maintain strong relationships with customers and act as their trusted advisor and advocate. Proactively identify and resolve issues of customers and ensure that they are able to achieve their desired outcomes. Manage members under the account management team to drive exceptional performance. Drive customer adoption and growth through developing and implementing carefully crafted success plans. Manage and report on outcomes of customer success and identify areas for improvement. Work with customers to develop solutions. Stay updated on customer feedback and the trends of the market. The Successful Applicant Around 5-8 years of successfully running accounts. Have an extensive background in marketing especially demand generation Should have been responsible for net dollar retention and renewal rate. Can drive 100% performance on NDR. What's on Offer Competitive salary Thirty days leave Bonuses on client performance #J-18808-Ljbffr