Digital Solutions Support Specialist

Technical Qualifications
Proven expertise in troubleshooting and resolving both front-end and back-end issues.Advanced proficiency in HTML, scripting languages (Node/JavaScript), CSS/SAAS, and frameworks like
React, Angular, Nuxt. Expertise in WebGL/GLSL is nice to have.
• Development knowledge of iOS applications, encompassing both local and web-served platforms,
using Objective-C and Swift.
In-depth knowledge of backend technologies, including Java Spring Boot, VueJS, MySQL, and Python.Familiarity with content management systems such as WordPress, Statamic, Drupal, and proficiency
in digital marketing tools.
Experience with release pipelines and a solid understanding of DevOps practices.Knowledge of cloud services, with a preference for experience with AWS is a plus
Soft skills
Strong analytical and problem-solving skills to diagnose and address technical issues efficiently.Excellent communication to collaborate effectively with cross-functional teams and communicate
technical concepts to non-technical stakeholders.
Ability to adapt to evolving technologies, frameworks, and methodologies.Proven ability to work collaboratively in a team environment and contribute to a positive team culture.A customer-centric approach to understand and address user needs and issues.Effective time management skills to prioritize tasks and meet deadlines.Experience in documenting processes, troubleshooting steps, and support procedures.Commitment to continuous learning and staying updated on industry trends and best practice