Digital Solutions Support Specialist

Technical Qualifications
• Proven expertise in troubleshooting and resolving both front-end and back-end issues.
• Advanced proficiency in HTML, scripting languages (Node/JavaScript), CSS/SAAS, and frameworks like
React, Angular, Nuxt. Expertise in WebGL/GLSL is nice to have.
• Development knowledge of iOS applications, encompassing both local and web-served platforms,
using Objective-C and Swift.
• In-depth knowledge of backend technologies, including Java Spring Boot, VueJS, MySQL, and Python.
• Familiarity with content management systems such as WordPress, Statamic, Drupal, and proficiency
in digital marketing tools.
• Experience with release pipelines and a solid understanding of DevOps practices.
• Knowledge of cloud services, with a preference for experience with AWS is a plus
Soft skills
• Strong analytical and problem-solving skills to diagnose and address technical issues efficiently.
• Excellent communication to collaborate effectively with cross-functional teams and communicate
technical concepts to non-technical stakeholders.
• Ability to adapt to evolving technologies, frameworks, and methodologies.
• Proven ability to work collaboratively in a team environment and contribute to a positive team culture.
• A customer-centric approach to understand and address user needs and issues.
• Effective time management skills to prioritize tasks and meet deadlines.
• Experience in documenting processes, troubleshooting steps, and support procedures.
• Commitment to continuous learning and staying updated on industry trends and best practice