Responsibilities: Channel Development
Prepares Requests for System Change (RSCs), including documentation of business requirements and highlevel flowsManage the bank channeling loan portfolio and maintain the routine coordination with counterpartiesReview user Stories and Customer Journeys to ensure the final detailed requirements of the features are correctly capturedParticipates in user research activities to ensure alignment of requirements with customer needs and desiresDevelops policies and procedures; reviews ITG documentation in UAT and production implementation, etc.; coordinates and completes risk assessment of new feature/enhancement with control units, identifies resolutions to mitigate risks;Prepares requirements for implementation such as BSP notification or request for approval, system parameter definitions, system access privileges (RSAP), etc.Assists Channel Development Lead in coordinating with other business units and external strategic partners to develop new features or major enhancementsPrepares and reviews User Acceptance Test Plans and Test Scripts, ensuring all possible scenarios are capturedConducts and manages testing activities (User Acceptance Testing, regression, including smoke testing after implementation) and related reportingConducts training/roadshows as necessary to various users of the application, to the team, and other stakeholders; finalizes tools/materials as a guide to users for new features to be implementedPrepares pilot program, operational readiness plan, implementation/go-live plan for new features/major enhancementsAssists Channel Development Lead in implementing pilot programMonitors transaction and user experience after project implementation Risk Management & ComplianceParticipates in the regular review, monitoring, and assessment of the business unit's process, risk, and controlsReports potential and actual risk events effectively and on timeResolves findings/observations noted by control units, in coordination with other stakeholders (e.g. ITG, Operations) until closed Qualifications: Being actively involved in the setting/negotiation of loan channeling strategy and being the master of business flow (credit approval/loan disbursement/repayment etc) with active coordination with counterparties and various internal departments,Being able to be trained to operate risk approval and channeling operation console under our inhouse developed system,Good with numbers and able to coordinate with finance and operations on reconciliation procedures,Prepare the planning and projections to report to the management/BSP on a periodic basisAbility to communicate/negotiate, good sense with numbers and business flow, English is mandatory,Experience in Banking/Lending company loan/risk/channeling department or related experiences is required