Responsibilities: Channel Development
? Prepares Requests for System Change (RSCs), including documentation of business requirements and highlevel flows
? Manage the bank channeling loan portfolio and maintain the routine coordination with counterparties
? Review user Stories and Customer Journeys to ensure the final detailed requirements of the features are correctly captured
? Participates in user research activities to ensure alignment of requirements with customer needs and desires
? Develops policies and procedures; reviews ITG documentation in UAT and production implementation, etc.; coordinates and completes risk assessment of new feature/enhancement with control units, identifies resolutions to mitigate risks;
? Prepares requirements for implementation such as BSP notification or request for approval, system parameter definitions, system access privileges (RSAP), etc.
? Assists Channel Development Lead in coordinating with other business units and external strategic partners to develop new features or major enhancements
? Prepares and reviews User Acceptance Test Plans and Test Scripts, ensuring all possible scenarios are captured
? Conducts and manages testing activities (User Acceptance Testing, regression, including smoke testing after implementation) and related reporting
? Conducts training/roadshows as necessary to various users of the application, to the team, and other stakeholders; finalizes tools/materials as a guide to users for new features to be implemented
? Prepares pilot program, operational readiness plan, implementation/go-live plan for new features/major enhancements
? Assists Channel Development Lead in implementing pilot program
? Monitors transaction and user experience after project implementation Risk Management & Compliance
? Participates in the regular review, monitoring, and assessment of the business unit's process, risk, and controls
? Reports potential and actual risk events effectively and on time
? Resolves findings/observations noted by control units, in coordination with other stakeholders (e.g. ITG, Operations) until closed
Qualifications:
? Being actively involved in the setting/negotiation of loan channeling strategy and being the master of business flow (credit approval/loan disbursement/repayment etc) with active coordination with counterparties and various internal departments,
? Being able to be trained to operate risk approval and channeling operation console under our inhouse developed system,
? Good with numbers and able to coordinate with finance and operations on reconciliation procedures,
? Prepare the planning and projections to report to the management/BSP on a periodic basis
? Ability to communicate/negotiate, good sense with numbers and business flow, English is mandatory,
? Experience in Banking/Lending company loan/risk/channeling department or related experiences is required