The role
Lazada is the country's leading online shopping and selling destination. Its headquarters is nested in Bonifacio Global City Taguig, one of today's premiere business districts, and has warehouses in Cabuyao and in Cebu. Lazada holds a dynamic workforce, all geared towards creating an ecosystem which puts equal importance to customers, brands, and sellers. It has also revolutionized the logistics landscape with its in-house logistics provider, Lazada Express. Lazada continues to offer a wide assortment to its customers and retail solutions to its brands and sellers with the end goal of providing superior value.
The Digital Goods team is a growing business unit under Payments, Partnerships and Digital Goods, and works with partners across various industries such as F&B, utilities, and financial services among others. The team aims to grow its existing businesses and build new ones as part of Lazada's growth story in the Philippines.
Key Tasks & Responsibilities
- Take full ownership of business targets for Digital Goods
- Work closely as a thought and business partner covering digital goods.
- Take broader and higher level view of the digital goods business and seek opportunities for synergy with other units especially payments and partnerships
- Oversee API Integration of new merchants/ new accounts for existing merchants
- Drive revenue and manage costs across key digital goods categories including: Mobile load top-up, Utility payments and Gaming partnerships
- Assisting with the preparation of contractual agreements and ensure that these are fully adhered to
- Drive win-win negotiations between Lazada and partners
- Contribute to category performance management and deliver insights to senior management
- Drive continuous improvement to increase buyer and orders, user engagement, efficiency and profitability
- Prepare for and assist with the implementation of regular campaigns and initiatives
- Manage relationships with internal stakeholders including business workstreams, marketing, operations, product, engineering, regional business development, finance and legal
- Identify and champion product improvements
- Any other duties that may be assigned Job Requirements Qualifications & Skills
- Bachelor's/College Degree
- Strong analytical skills
- Has previous experience in handling well-known accounts and brands
- Flexible, adaptive and versatile. Needs to be able to slot into different teams.
- Innovative problem-solving skills; dissect and determine root causes of problems and implement solutions
- Possess superb business judgment with a desire to manage your own business
- The individual should have a proven track record of successful negotiations and relationship management (both internal and external).
- Can easily build rapport and relationship to digital goods partners
- E-commerce experience (big plus)
Requirements/Qualifications(good to have):
Entrepreneur & Owner
- Takes initiative - proactively thinks ahead and holds self constantly accountable to drive the end result
- Highly driven and self-motivated in achieving overall team target
- Can work with minimal supervision
- Prefers to try and fail rather than not to try at all
- Wants to achieve company's success as if he/she was a founder and owner of the company
Customer & Seller Centric
- Puts company's success ahead of own success
- Puts customers and sellers first
- Is determined to deliver the best experience for customers and sellers
- Always looks proactively for areas to improve
Innovative & High Standards
- Sets stretch goals for self and business
- Is known for bringing new ideas to the table and always looks at ways to innovate processes or products
- Will always go for best achievable outcome while taking into account and motivating others Application Form
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