Desktop Support Team Lead

**Desktop Support Engineer Team Lead**
- Leads Single point of contact for end users to receive support and maintenance within the organization's desktop computing environment
- Ensures optimal workstation performance by having expertise on installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment
- Troubleshoots IT problem areas (in person, by telephone or via remote access) in a timely manner and accurate fashion, and provide end-user assistance when required
- Supervises Technical Support team, manages escalation, ensures smooth flow of communication; proper dissemination of instructions from client

**Qualifications**:

- Required skill(s): technical support, People Management.
- Applicants must be willing to work in Makati City
- Flexible in working hours/schedule/Shifting Schedule
- Must have at least 1yr experience as Senior IT / IT Team Lead
- Must be open for Project Based Employment Contract 1 yr RENEWABLE

**Job Type**: Fixed term
Contract length: 12 months

Schedule:

- 8 hour shift

Application Question(s):

- Are you willing to work in Makati City?
**Education**:

- Bachelor's (preferred)

**Experience**:

- IT Team Lead: 1 year (preferred)