Deputy Wfm Manager

Extracting data from the internal and external data source?Working on daily monthly reports?Publishing the report to the internal management team and also the external clientMaintaining historical data as defined in the processCandidate Specifications:College Graduates in any fieldWith at least two (2) years of MIS and WFM experience in the BPO industry?Amenable to work on the Graveyard shiftSkills and Knowledge Required:?Good working knowledge of computers, i.e., MS-Office?Excellent verbal & written communication & presentation skills.Good Interpersonal & people management skills with a good problem-solving approach.Expert knowledge of service proceduresGood analytical skills in MIS, number crunching & reporting to internal & external customers.