General Scope: The Deputy Operations Head will assist the Operations Head in leading the Building Operations Team to manage the tactical delivery for the assigned properties and be the HQ support and key point of contact for the key stakeholders and/or client in the absence of the Building Manager. The responsibilities will include regular site inspections, internal audits, customer and client experience, database/ records maintenance, events coordination, and contracts and permit monitoring.
People Management Assist in mentoring and enabling training and development of team members Actively support an environment that promotes teamwork, cooperation, and performance excellence within the team *
Client/Stakeholder Management Develop excellent customer and tenant relationship programs to meet internal and external client's expectations Monitor procedures to ensure client's expectations are conveyed and worked upon Procurement & Vendor Management Review and endorsement of requisition forms related to soft services Assist in the review and formulation of SLAs with vendors to meet the requirement of the stakeholders and/or clients Regular review and discussions of SLAs with vendors, BMO, and purchasing Contracts Management Ensure all contracts and lease management are professionally delivered at the agreed scope and cost, and In line with the company's policies and procedures, Monitor expiry contracts and initiate renewals. Health & Safety Management Create a work program that triggers timely compliance with statutory regulations on fire, health, and safety standards Conduct on-site assessment for the emergency preparedness program for Daiichi's building. Site Operations Management Consolidation and standardization across all Daiichi Properties of industry best practices and innovations. 24/7 emergency call support and site attendance as required. Risk Management Assist in the implementation and management of a property risk management program. Support the implementation and monitoring of disaster recovery and business continuity plans. Qualifications and Experience: Minimum of 3 - 5 years experience in facilities, property management, hospitality, or related field. Managerial experience managing multiple Grade A properties or projects. Experience working in commercial buildings. Exposure to hospitality and events management. Has experience in LEED and Green Building certification. Knowledge of vendor management, local health, and occupational safety requirements. Strong understanding of basic technical aspects of the property (HVAC, FDAS, Firepro, Mechanical and Electrical Systems, BMS) Ability to prepare and conduct training for work program implementations. Job Type: Full-time
Benefits:
Health insurance Life insurance Opportunities for promotion Paid training Promotion to permanent employee Schedule:
Day shift Monday to Friday Supplemental Pay:
13th month salary Performance bonus
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