Delivery Operations Team Lead

DELIVERY OPERATIONS TEAM LEAD - DUMAGUETE

 

Manages overall hub operations and is responsible for the effective and successful warehousing and inventory management, people management and compliance to all clients?
service level agreements (SLA).
Enhances operational functions and procedures, addresses irregularities and plans for corrective actions.
The role also acts as the branch representative on regulatory compliance.
 

Critical Accountabilities

Hub financial success through efficient cost-control measures

Conduct daily checks on total dispatch per rider per hub

Monitor daily the exemption handling closure including the daily check on open orders and the loss prevention summary for lost packages at the hub

Conduct daily checks on last mile productivity tracker to monitor the performance of the CPP

Compliance to operational efficiency

Regularly run the E2E dashboard and make sure hubs area compliance in sending hub inventory report

Conduct daily check on DTD tracker

to monitor hubs performanceConduct daily check on success rate and productivity report

Conduct daily check on Standardized Performance Dashboard v3.0

Conduct daily check on unreturned POD

Regular check on delivered packages and follow up on the sending of PODs

Secures organizational resiliency by supporting business continuity initiatives

Conduct daily check on the Open orders dashboard v3.9 vs the actual inventory send by the hubs

Conduct regular training in IR reporting

Qualifications

Graduate of any 4-year course or 2 years college level

At least 1-year experience in supply chain

Required Competencies and Proficiency Levels:
MS Office (Excel, Word and Powerpoint)

Work Planning and Scheduling

Effective task execution