Dayshift Chinese Qa Analyst

Chinese Speaker
Dayshift
Site: Ayala

**Salary**: Negotiable

Call centers handle thousands of customer calls every day and offering quality service is paramount to customer satisfaction.
Quality assurance analysts ensure that agents provide quality service in line with organizational objectives.
Optimized quality assurance will increase agents' efficiency through behavior modification, enhance quality service to customers and improve close rates.
It is, therefore, important for you to have a plan for a quality assurance program, create a team of analysts and understand their

roles and responsibilities.
Send your resume if your profile matches the role
Subject line: Chinese QA Analyst
Requirements: Availability to travel: No
Availability to change residence: No
Work Day: Full Time
Type of Job: Permanent contract
Minimum required education: Bachelor´s Degree

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified