Davao: Hiring Consultant - Customer Service

Company Description:Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description:Customer Service Consultants in this role get to:
Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers.Respond to inquiries about products and services, processing payments, or performing general account maintenance.Up-selling customers to new products or services may be encouraged. Qualifications:Our most successful candidates will have:
High school diploma or GEDDemonstrated ability to perform at a high level, to support our high volume of inbound callsExcellent verbal and written communication skills; proficient reading skills requiredMulti-tasking skills, showcased through the use of several applications; experience working with CRM applications preferredBasic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience requiredPrior customer service experience preferred Additional Information:All your information will be kept confidential according to EEO guidelines.


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