Data/Voice/Ict Service Delivery Head

Description

Responsible in facilitating the seamless completion of customer orders for Voice, Data and/or ICT , ensuring preventive measures are in place to minimize negative impact on business operations and to meet client's expectationsDUTIES AND RESPONSIBILITIES: Manage order status and tracking for Voce, Data and/or ICT Products Provide internal and external customer updates and notification on order activities Create strategies for service delivery optimization Manage vendor performance Collaborate with relevant parties such as NTG.Project Management, Tech Deployment, DSO, etc. to mitigate fallouts REQUIREMENTS: Experience in Vendor Management, Operations, Order Fulfillment , Flowthrough or anyrelated functions IT/Telco, Banking or BPO industry experience is preferred Educational Attainment: Bachelor's degree in Business Administration, Management or any related field Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.