Data Services Representative I (Outbound Survey)

Job Category: Data Analyst
Requisition Number: DATAS005505
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Full-Time Hybrid Locations Showing 1 location
The Data Services Representative gathers information on multi-family properties (apartment communities) through telephone interviews, internet, and various other resources. The role entails accurately entering information gathered into a company-driven database which essentially contributes to the integrity, quality, and quantity of data submitted.
PRIMARY RESPONSIBILITIES Contacting apartment communities and gathering updated apartment information through a survey. Data entry of information gathered, including new rent and occupancy records, into the database and proofreading of own work. Perform detailed data maintenance tasks, including identification of duplicates and/or changing floor plan information. Use the internet and other resources to research data on new apartment communities. Collect new information from the Pipeline department; confirm and/or modify existing records to reflect the new information gathered. REQUIRED KNOWLEDGE/SKILLS/ABILITIES College degree in any field or equivalent experience. At least 6 months of customer service experience, preferably in a call center environment. Experience working in Word, Excel, Outlook, and Internet Explorer. Strong attention to detail and accuracy. Ability to work in a fast-paced, deadline-oriented environment. Proven ability to learn and utilize new procedures and processes quickly. Apartment industry experience is preferred. Qualifications Skills Required MS Office Some Knowledge Influence Intermediate Intermediate Attention to Detail Intermediate Communication Intermediate Customer Service Intermediate Data Driven Decision Making Intermediate Typing/Data Entry Advanced Behaviors Required Innovative : Consistently introduces new ideas and demonstrates original thinking Team Player Team Player : Works well as a member of a group Dedicated Dedicated : Devoted to a task or purpose with loyalty or integrity Detail Oriented Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well Motivations Required Ability to Make an Impact Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization Growth Opportunities : Inspired to perform well by the chance to take on more responsibility Goal Completion Goal Completion : Inspired to perform well by the completion of tasks #J-18808-Ljbffr