Data Processing Supervisor (Content Moderation)

\n Job ResponsibilitiesAccountable for his/her team's performance.Manages the attendance of their specific team.Completes one-on one-coaching sessions per associate on a weekly basis.Completes a one-on-one coaching session on their defects or reversed audits.Completes a monthly one-on-one coaching session for the associate's monthly performance scorecard.Cascade updates and make sure that everyone signs off that they understand the update.Floor support and answers questions of each associate in the team.Do daily and weekly huddles and discuss performance and any challenges being raised by the team.Sends daily audit disputes to Quality for review. QualificationsAt least 3 years of work experience, and at least 1 year of management experience in the position (such as team leader or supervisor).Must have strong communication and understanding skills.Must have high sensitivity to report and plan for unexpected situations.Above average communication skillsAmenable to work on shifting schedule (both day and mid shift)Must be willing to work on-site in our office located at Imus, Cavite.College graduate is a must but those with relevant experience will be considered.
\n