Aumni Philippines - Baguio City's **Data Operations Team Leads **will lead, direct, and manage the day-to-day and long-term operational activities for the assigned operational departments within Aumni Philippines.
As a **Data Operations Team Lead**, you will be leading and providing operational control to your assigned team based on and aligned with your respective division's goals and objectives.
Your **responsibilities** will include, but are not limited to:
- Oversight of the assigned team's day-to-day office operations, processes, and infrastructure while looking for opportunities of improvement or revision
- Work closely with mid-level management in long-term planning, project status reporting, implementing change control processes, and other special planning and departmental projects.
- Oversees and reports weekly, monthly, quarterly, and annual metrics of your assigned team
- Monitors and identifies trends and assess opportunities to improve processes and execution
- Collaborates with other back-office team members to ensure seamless office operations, reinforce team morale, and uphold company values
- Raises and tracks issues and conflicts, removes limiting steps, resolves issues of medium complexity and escalates to appropriate levels when required
- Supports back-office and firm-wide training programs, reinforcing a seamless integration between our tech and our PH operations infrastructure to ensure consistency and quality standards are met
- Works closely with mid-level management to ensure all operational and compliance functions within the assigned team are being properly executed in accordance to regulatory-based best practices
**Qualifications**
- Bachelor's degree holder, open to fresh graduates (Business Administration, Finance, Operations Management-related graduates preferred)
- Master's Degree | PhD degree a plus
- Solid english communication | comprehension | interpersonal skills
- Unparalleled attention to detail
- At least 2-3 years leadership and operational management experience
- Proficiency with GSuite apps (especially Google Sheets)
- Working knowledge of project management and project management and productivity tools (ClickUp, Notion, and Slack knowledge a plus)
- Lean Six Sigma certification a plus
- Great analytical and critical-thinking skills
- Familiarity in financial/legal terminologies and concepts a plus