ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles and responsibilities Equipment Monitoring: Regularly check the operational status of Medication Carts, Treatment Carts, and Fax Machines across all facilities to ensure they are functioning as expected. Status Communication: Communicate real-time updates regarding equipment status to the necessary teams, ensuring immediate attention to any malfunctions or issues. Dashboard Management: Update and maintain the dashboard with accurate and current information regarding the status of the equipment. Daily Reporting: Compile and send a comprehensive daily report outlining the status of the Medication Cart, Treatment Cart, and Fax Machine across all facilities. Issue Escalation: Identify any equipment issues or failures and escalate to the appropriate team for prompt resolution. Documentation: Maintain logs of equipment checks, updates, and any actions taken in response to issues. Requirements At least 6 months work experience BPO experience is a PLUS Proficient in using MS Excel Good verbal and written English skills Willing to work in Buendia, Makati Amenable working night shift Benefits What can we offer you?
Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you
Stong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all-inclusive environment where everyone thrives