Job Description Pursue A Global Career Within Your Reach Our client is a global giant in industrial, commercial, and institutional maintenance solutions, boasting a robust team of over 8,500 employees across 50+ countries. Known for their innovative approach and direct marketing success, they have firmly positioned themselves as one of the largest companies in their sector, delivering unparalleled maintenance products and services on a global scale. Their dedication to innovation and broad reach makes them a respected and sought-after leader in the industry. Here's your chance to make a lasting impact in an international role—all while staying right where you are. Gain global exposure, take ownership of high-stakes data management, and let your expertise shine on a worldwide scale. Embrace a position where you can make your mark in industrial solutions, contributing to a renowned industry leader without needing to work abroad. Job Description As a Data Entry Order Processing Specialist, you'll be responsible for accurately inputting and updating customer account details into our Oracle and order entry systems, ensuring data precision and consistency. With a commitment to excellence, you'll support project assignments and uphold rigorous standards for customer and associate satisfaction. Step up to an opportunity that stretches beyond borders, offering you a global career with room to grow and influence. Keeping Data Flowing, One Order at a Time Employment type: Full-Time Shift: Night Shift, Mon - Fri, 09:00 PM - 06:00 AM (Fixed weekends off) Work setup: Temporary WFH, Makati Perks: Day 1 HMO, Above-market salary, Global exposure Key Responsibilities: Making Data Count Input and update customer account information accurately on a daily basis.Review, organize, and escalate any issues to the Customer Master Manager as needed.Maintain consistency in all data creation and loading processes.Assist with project assignments as directed by leadership.Collaborate effectively with cross-functional teams on special requests.Uphold high standards in ethics, accuracy, and customer commitment.RequirementsQualifications Needed: The Perfect Formula for Success Attributes Demonstrated aptitude and eagerness to learn business processes at a detailed level for meaningful, impactful serviceStrong ability to make independent decisions using a conceptual understanding of business goals and processesProven capacity to thrive in high-pressure, business-critical environments as a flexible team playerExcellent customer service, problem-solving, and communication skills, both written and oralProven ability to prioritize tasks effectively and manage time efficiently in a dynamic work environmentCompetencies High attention to detailCommitment to accuracyAbility to learn quickly and follow processesFunctional technical skillsStrong customer focusComposure under pressureEffective time managementSkill in managing and measuring workDrive for resultsActive listening skillsEffective verbal and written communicationExperience and Knowledge 1-3 years of data entry experienceMinimum typing speed of 35-40 wpmFamiliarity with Oracle 11i and/or R12 (preferred but not required)Proficiency with Microsoft Office SuiteStrong presentation, communication, and facilitation skillsBenefitsPerks That Work Just as Hard as You Day 1 HMO coverageCompetitive packageTemporary WFH setupPrime office location in Makati, with easy access to MRT, restaurants, and banksFixed weekends offFree upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)Free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!Emapta Lifestyle perks (Foodpanda pro and more!)Employee referral incentivesStandard government and Emapta benefits20 annual leaves (including 5 convertible to cash)Engaging activities for employeesMentorship and exposure to global teamsCareer growth and advancement opportunitiesDiverse and supportive work environmentWelcome to Emapta Philippines! Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment. With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us. #EmaptaExperience Requirements
Qualifications Needed: The Perfect Formula for Success Attributes Demonstrated aptitude and eagerness to learn business processes at a detailed level for meaningful, impactful service Strong ability to make independent decisions using a conceptual understanding of business goals and processes Proven capacity to thrive in high-pressure, business-critical environments as a flexible team player Excellent customer service, problem-solving, and communication skills, both written and oral Proven ability to prioritize tasks effectively and manage time efficiently in a dynamic work environment Competencies High attention to detail Commitment to accuracy Ability to learn quickly and follow processes Functional technical skills Strong customer focus Composure under pressure Effective time management Skill in managing and measuring work Drive for results Active listening skills Effective verbal and written communication Experience and Knowledge 1-3 years of data entry experience Minimum typing speed of 35-40 wpm Familiarity with Oracle 11i and/or R12 (preferred but not required) Proficiency with Microsoft Office Suite Strong presentation, communication, and facilitation skills