Data Custodian

General
Group box managementMaintain full knowledge of the organization to efficiently assist or direct customers to the appropriate area to meet their needsCommunicate with various departments regarding account information or status, policies or issuesAssist Data Stewards with special department projectsProper escalation of issues to management as they ariseFCC and Help Desk ticket issue resolutionCoordinate daily with Credit and Collections, AR, AP, FCC departmentCommunication to Management on account update related issuesFiling & scanning of customer applications EDUCATION AND QUALIFICATIONS: Bachelors in Business Administration or Information Systems or equivalent experienceMinimum 2 years of experience as Data Custodian. Data Stewardship experience is preferred.Ability to work in a fast-paced team-oriented environment.Excellent organizational skills and detail oriented.Must have excellent written and verbal communication skills.Ability to meet aggressive deadlines.Excellent interpersonal skills.Demonstrate a high degree of accuracy and speed on 10 key/data entry skills on a computer keyboard.PC literate- Microsoft Office, Word and Excel, Oracle, Margo, and SQL applications a plus.Desire to provide exceptional customer service.