Hands on experience on developing CVM specific contextualized marketing strategy (such as Cross-Sell, Upsell, Retention and Acquisition strategies), customer Journey specific campaigns and offers to improve revenues and reduce churn
- Functional experience on Mar-tech tools such as Adobe campaign, Pega decisioning, SAS is a huge plus.
- Strong understanding of Marketing processes, operating model
- Ability to use insights for campaign and strategy optimization
- Ability to drive the engagement with mínimal supervisor involvement and should be able to work independently from onshore/offshore
- Experience in multi-disciplinary design involving channels, people, process, policy, compliance/controls, and technology
- Ability to drive the engagement with mínimal supervisor involvement and should be able to work independently from onshore/offshore
- Ability to establish and build on working relationships effectively
- Experience in working with middle to senior management levels within existing organization / client organizations
**Requirements**:
- Graduate of any bachelor's degree course
- Minimum of 2 years in Customer Value Management (customer lifecycle management) and defining campaign strategies to drive CVM engagements for Telecom or Banking Industries.
- Strong understanding of Marketing processes, operating model
- Ability to use insights for campaign and strategy optimization
- Excellent understanding of CVM specific strategies (such as Cross Sell, upsell, Retention etc.)
and ability to implement the strategies for the clients.
- Ability to drive the engagement with mínimal supervisor involvement and should be able to work independently from onshore/offshore
- Experience in multi-disciplinary design involving channels, people, process, policy, compliance/controls, and technology
- Good to have digital marketing skills such as SEO/SEM, AB testing etc.
**Join our high-performing team and enjoy these benefits**:
- Be part of one of the biggest and most stable organization in the world
- Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
- Expanded maternity leave up to 120 days*
- Flexible Working Arrangements
- Employee Stock Purchase Plan
- Healthy and Encouraging Work Environment
- Allowances
- Loyalty, Christmas Gift, Inclusion and Diversity Benefits
- Night Differential
- Retirement Plan
**Job Types**: Full-time, Permanent
**Salary**: Php55,000.00 - Php57,000.00 per month
**Benefits**:
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
**Experience**:
- Customer Value Management: 2 years (required)