SVC PH, Inc., an affiliate of Executive Boutique Call Center, is currently looking for Customer Support Agents to start ASAP!
Executive Boutique/Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park.
We recently celebrated our 14th Anniversary.
While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of.
We want all of our employees to proudly say ?I work at Executive Boutique/Select VoiceCom and think it?s a great place to work!?.
Checkout our Facebook page:
(url removed)
What we offer:
Php31,000 salary package
Php10,000 signing bonus
Weekends off
On-site work setup
Enjoy the following benefits:
?Medical / Dental coverage (HMO)
Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB/SVC
Career development
Life insurance program
Vacation and family leave programs
Annual salary increase based on performance
Quarterly team outing
Free flowing coffee and hot chocolate
Family atmosphere
Cozy sleeping lounge and canteen plus entertainment area
Great offices in IT park with outdoor private terrace overlooking Cebu City
Responsibilities:
Place outbound calls and/or receive inbound calls and pre-qualify volunteers for vaccine trials by asking a set of questions
There is no selling involved, though you must sound professional and courteous.
Be passionate about the service; and enjoy working in a consultative service environment.
Be results-oriented; and enjoy the challenge of meeting or exceeding goals.
Desired Skills & Knowledge:
Have finished at least 2 years in Nursing, Medical Technology, or other related field
BPO experience in a medical account an advantage
Sound medical knowledge
Clear speaking voice
Good English communication skills - both written and verbal
Strong customer service skills
Strong administrative skills
Energetic, fun and confident personality
Willing to work full-time night shift
Work Schedule:
Night Shift