Customer Service - Voice

A Customer Service - Voice Agent is a professional dedicated to providing assistance and support to customers primarily through voice-based communication channels such as phone calls. They handle inquiries, resolve issues, and address customer concerns promptly and effectively, striving to ensure a positive customer experience. These agents possess strong communication skills, empathy, and product knowledge to effectively assist customers and represent the company's brand positively. Customer Service - Voice Agents play a crucial role in maintaining customer satisfaction and loyalty by delivering high-quality service and building rapport with customers through verbal interactions.Qualifications:• At least HS/SHS Graduate• Must have at least 6 months BPO work experience