Customer Service Trainer

We are actively seeking for a Customer Service Trainer to join our team in Davao site!
Salary Offer: 20,000 - 25,000 depending on experience.

Job Responsibilities:
- Responsible for scheduling and conducting training sessions for new and experienced call center agents, managing the training budget, and supporting employees to maintain productivity.

Qualifications: At least a graduate of Senior High School.Additional certification in business leadership, eLearning software, or adult education and training is preferred.At least 6 months experience working as a call center trainer or team leader.Familiarity with learning management systems, such as Google Classroom, Blackboard, and Schoology.Excellent knowledge of sales techniques and customer service best practices.Strong teaching abilities and mentoring skills.Good communication, interpersonal, and conflict resolution skills.Ability to provide leadership to personnel in a fast-paced and stressful work environment.