Customer Service Supervisor

1.
Bachelor degree or above, major in logistics, supply chain management, e-commerce and other related majors;
2.
More than 3 years of customer service team management experience in e-commerce industry, proficient in e-commerce process;
3.
Strong oral and written communication skills, strong logical thinking skills, good at analyzing problems;
4.
Emotional stability, can lead the customer service team independently, can empower the team, and has strong team building management ability;
5.
Proficient in the use of office software, strong document editing and data processing, analysis and summary skills

6.
Strong ability to resist pressure, strong sense of responsibility, closed-loop management of work, cope with changing work rhythm, strong ability to adjust

**Benefits**:

- Paid training

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus

COVID-19 considerations:
Required to wear face mask, fully vaccinated

Ability to commute/relocate:

- Cabuyao, Laguna: Reliably commute or planning to relocate before starting work (required)