Customer Service Specialist In Laguna - With Bpo

Details of the offer

Job Responsibilities:

- Effectively manage large amounts of incoming calls
- Identify and assess customers' needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies

**Job Qualifications**:

- Must High school graduate
- With at least 6 months of BPO experience
- Must have strong verbal and written English communication skills
- Can do onsite work in Laguna, Alabang or Cavite
- High School Graduate (Old Curriculum) with at least 1-year BPO experience and have excellent communication skills

**Salary**: Php18,000.00 - Php25,000.00 per month

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary

**Education**:

- Junior High School (preferred)

**Language**:

- English (preferred)


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

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