Customer Service Specialist

**Customer Service Specialist**

We are currently looking for a **Customer Service Specialist** to join our client.
The role is to manage the client's company manpower schedules and coordinate with each team member.
This is a full time role with a shifting schedule (between the hours of 6am to 11pm EST).
**Salary offer is between 16k up to 25k.
**

Job Overview:
1.)
They are expected to study and learn the schedule preferences of each team member.
2.)
They are expected to be able to determine the best client match for each team member.
3.)
They need to be able to spot check any overlapping schedule and communicate to each affected team member or client.
4.)
They are expected to communicate clearly and seamlessly across all company vertical to avoid any schedule miscommunication.
**Requirements**:
1.)
Willing to work on shifting schedule
2.)
Previous outsourcing experience is recommended
3.)
Knowledgeable in excel and google workspace.
**Salary**: Php16,000.00 - Php25,000.00 per month

**Benefits**:

- Paid training

Schedule:

- 8 hour shift

COVID-19 considerations:
All customers are required to wear facemask.
Ability to commute/relocate:

- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- English (preferred)