Customer Service Specialist - Cebu City (1 Day Hiring Process)

COMPANY PROFILE:
The known IT BPO Company that provides service in Information technologies that specializing customer service, strategies and social media.
Position: Customer Service Specialist
Company Industry: BPO & IT Company
Work Location: Cebu City
Work Schedule: Monday - Friday
Salary: Negotiable
Work Set-up: Work Onsite

BENEFITS :
?Government Mandated Benefits
?HMO
?13th Month Pay
?Vacation Leave Credits
?Sick Leave Credits
?Other benefits will discuss upon job offer.
Job Description:
? Open for fresh graduate.
? Open for Non-bachelor degree with at least 5 months' work experience in BPO.
? Willing to attend Face-to-Face Interview.
? Willing to start immediately.
? Amenable to work onsite.
Job Responsibilities
? Responsible for providing customer service support.
? Ensure quality and quantity of calls are observed in resolving customer care needs.
? Responsible to handle customers complaints and provide solutions.
? Respond and handles all customer questions and inquiries.
? Provide guidance and support to ensure the highest levels of Customer Service.
Recruitment Process: (FACE-TO-FACE)
? Initial Screening
? Assessment
? Initial Interview
? Final Interview
? Assessment
? Job Offer