Customer Service - Social Media Supervisor

Role Description
This is a full-time on-site role for a Customer Service Social Media Supervisor at CARRYBOY in Metro Manila. The Supervisor will be responsible for overseeing customer service operations on social media platforms, ensuring customer satisfaction, managing customer support interactions, and implementing customer service strategies.

Qualifications

Supervisory Skills and Customer Service Management
Experience in Customer Satisfaction and Customer Support
Strong Customer Service skills
Excellent communication and interpersonal skills
Ability to lead and motivate a team
Problem-solving and conflict resolution abilities
Knowledge of social media platforms
Previous experience in a similar role