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About the job Work From Home CSR
Job Description:
Position Title: Work From Home Customer Service Representative
Training Pay: 15,000 pesos*
Training Period: 60 working days ON SITE**
Salary after passing training: 15k PHP base and up to 100k PHP (full breakdown below)
Reports To: Team Leader/Supervisor
Schedule: 10:00 PM to 7:00 AM PH Time
Location: Clark Pampanga (our only site location) for training then fully remote after training
*training is the first month, and for your second month on site upon fully graduating you will be on your 15k CSR salary
**We do NOT offer any relocation assistance.
Responsibilities:
Handle outbound calls
Read from provided scripts and follow given call flow
Follow coaching feedback and directives given by team leader and site management
Maintain professional attitude and behavior on site
Requirements
Reliable internet connection
Dedicated workspace in the area you will be working remotely from
Coachable
Strong communication skills
Interpersonal and rapport building skills
With or without experience
With or without college degree
Ability to self-manage and stick to tasks
Benefits
Fully paid training
Choice to continue working on site or going fully remote upon completing training
Free complete work-from-home setup upon fully graduating from our training program (monitor, keyboard, mouse, headset, and PC)
Getting Paid:
Pay will be on the 5th and 20th of each month
Leads are counted Monday thru Saturday
Pay Break Down:
Individual health leads - 250 peso each
Group health leads - 500 peso each
Live call transfer individual health leads - 750 peso each
ACA live call transfer leads - 500 peso each
Final expense leads - 250 peso each
Final expense transfer leads - 400 peso each
Medicare leads - 250 peso each
Work directly with a USA-based company from the comforts of your home on either a full or part-time basis.
You will be provided all the training and support for you to make as much money as you want.
THIS IS A PERMANENT WFH POSITION
About Us
Ameritel BPO Services Inc.,
We Hire Character.
We Train Skill
We have been successfully outsourcing in the Philippines since 2005 with everything from out-bound lead generation, chat support, customer support, phone answering and software development just to name a few.
The Business Process Outsourcing (BPO) list of services continues to grow and expand every year.
Our story on how and why we decided to utilize outsourcing as a small insurance brokerage back in 2005 was that we couldn't get quality leads at any price in the USA which was a huge problem and killing our profits.
After stumbling across the Philippines on a trip and seeing how outsourcing was working first hand I decided to give it a go!
That was the best decision I made in my life.
Why?
Well for the starters we were able to solve our business pain point and generated very high-quality leads and subsequently also at a fraction of the cost.
For a business this is the ultimate Win/Win.
Our goal is in these turbulent times to show self-employed and small to mid-sized businesses owners how to take advantage of the outsourcing model that Fortune 500 companies have been utilizing for more than 20 years.
With the proven BPO model and general USA worker shortages there is no better time than NOW to take advantage of outsourcing.
We know it seems like a big step however Ameritel is your partner in taking the business Red pill to be able to bullet proof your company by not being forced to bend to local staffing demands or harsh rules and by reducing costs and saving you time we will free you of the frustration that you are currently dealing with on a daily basis.
Let Ameritel be your office away from your office.