Customer Service Representative (Voice/Non-Voice Account)

We are currently hiring Customer Service Representatives for our VOICE and Non-Voice Accounts!
Responsibilities:
Resolve customer issues and concerns in a timely and professional manner
Process customer requests for ticket changes, refunds, and cancellations
Ensure high levels of customer satisfaction through excellent service delivery
Maintain detailed and accurate records of customer interactions

Qualifications:
At least HS Grad (old curriculum) / SHS Grad | No CCE Required
With or without call center experience high school diploma or equivalent; additional education or training in customer service is a plus.
Flexibility to work in rotating shifts, including evenings, weekends, and holidays.
Amenable to work on site