Customer Service Representative (Telco)

*Telco Account
*23,000 - 25,000 salary
*Makati


Job Descriptions/Responsibilities:
- Managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages
- Identifying and assessing customers' needs to achieve satisfaction
- Ensure all calls are logged in the system for proper monitoring and closure
- Provide appropriate solutions in a timely manner


Requirements/Qualifications:
- At least Highschool graduate(old curriculum) or Senior Highschool graduate
- Have 6months Call Center Experienced
- Excellent communication skills
- Amenable to work Onsite
- Willing to start immediately