Customer Service Representative (Open For Undergraduate / 30000)

We are urgently looking for Customer Service Representative who can start ASAP! COMPANY PROFILE: A global multinational professional services organization that provides information technology (IT) services and consultancy.Position: Customer Service RepresentativeCompany Industry: IT CompanyWork Location: Mandaluyong and Taguig CitySalary: Php20,000 - Php30,000Work Set Up: Hybrid/OnsiteBenefits:HMOSick LeaveVacation LeaveOther AllowancesGovernment MandatedPerformance Bonus13th month payFree trainings and seminarOther benefits will be discussed during the job offer discussionJOB REQUIREMENTS: Graduate of any course; college undergraduates with relevant work experience is open to applyHave 0 to 6 months BPO experienceMust be willing to work on a graveyard shift and dayshiftWilling to go back on-site once recalledJOB RESPONSIBILITIES:Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customerResolve problems and issues in a professional manner and engage with customers to identify additional needsEnsure that customers are fully satisfied with the service provided and are offered value for money to build client's reputation as a first-choice provider of media servicesAchieve challenging individual, team, and contact center targetsRecruitment Process:Phone InterviewOnline InterviewFinal InterviewThis is for DIRECT HIRING