Customer Service Representative (Open For Non-Bachelors Degree))

Client Profile: This company is a global ownership base and have over 800 customers. They offer consulting services, digital, IT solutions, and other services.

Position: Customer Service Representative
Company Industry: BPO Company/ IT Company
Location: Ilocos
Salary Offer: Php20,000 - Php25,000
Work Schedule: Shifting Schedule
Work Set Up: Work On-site

Benefits: Health Insurance (HMO)Life InsuranceLeave CreditsNight Differential payAllowancesCompany-sponsored training's, upskilling, and certificationFlexible Working ArrangementsTravel Opportunities abroad. Job Requirements: Open for Non-Bachelors Degree.Fresh Graduates are welcome to apply.Experience in Customer Service is an advantage.Amendable to start as soon as possible is an advantage.Amendable to work in a shifting Schedule. Job Responsibilities: Support customers by providing information, resolving issues, and ensuring customer satisfaction.Responding to customer inquiries and requests via phone, email, chat, or social media in a timely manner.Handling customer complaints and returns, and resolving conflicts.Working with a team of CSRs and other departments to find appropriate solutions to problems.Meeting or exceeding performance targets, such as call volume and resolution time .
Recruitment Process: (Online)
HR InterviewSecond InterviewFinal InterviewJob Offer