Customer Service Representative (Open For Fresh Graduate)

Position: Customer Service Representative
Industry: IT Company
Location: Makati
Work Set Up: Onsite
Work Schedule: Regular
Salary: Up to Php30,000

Requirements: Located near Metro ManilaBachelor's Degree preferredUndergraduates with BPO experience are welcomeFresh graduates are encouraged to applyMinimum of 1 year experience in Customer Support, Customer Service, or similar rolesProficient in computer usage
Responsibilities
Execute and monitor trades for accuracy and compliance.Manage client accounts, addressing inquiries and resolving issues.Collaborate with trading and risk teams to ensure efficient operations.Prepare reports on trading activities and client interactions.Assist in developing and implementing operational procedures.Provide excellent customer service by addressing client needs.Stay informed on market trends and industry regulations.Participate in training to enhance product knowledge and skills.