Customer Service Representative (Open For Fresh Graduate)

Position: Customer Service Representative
Industry: IT Company
Location: Makati
Work Set Up: Onsite
Work Schedule: Regular
Salary: Up to Php30,000

Requirements:
- Located near Metro Manila
- Bachelor's Degree preferred
- Undergraduates with BPO experience are welcome
- Fresh graduates are encouraged to apply
- Minimum of 1 year experience in Customer Support, Customer Service, or similar roles
- Proficient in computer usage

Responsibilities
- Execute and monitor trades for accuracy and compliance.
- Manage client accounts, addressing inquiries and resolving issues.
- Collaborate with trading and risk teams to ensure efficient operations.
- Prepare reports on trading activities and client interactions.
- Assist in developing and implementing operational procedures.
- Provide excellent customer service by addressing client needs.
- Stay informed on market trends and industry regulations.
- Participate in training to enhance product knowledge and skills.