Customer Service Representative / Onsite / Pasig

Job Opportunity: Entry-Level Position Available!

Qualifications:

High School (Old Curriculum) or Senior High School Graduate
Strong communication skills
Willingness to work onsite and in shifting schedules

Role Overview: As a Customer Service Representative, you will be the front line of our company, providing excellent service to our customers. Your responsibilities will include:

- Handling Inquiries: Address customer questions and concerns via phone, email, or chat in a professional and courteous manner.
- Problem Solving: Assist customers in troubleshooting issues, resolving complaints, and ensuring their needs are met.
- Providing Information: Offer accurate information about products, services, and policies to help customers make informed decisions.
- Maintaining Records: Keep detailed records of customer interactions, transactions, and feedback to ensure continuous improvement.
- Collaborating with Teams: Work closely with other departments to resolve complex issues and provide the best possible service to our customers.