Customer Service Representative - Office Based (Day-Shift)

JOB HIGHLIGHTS: 50% discount (employee purchase)Office-basedDay Shift (8AM to 5PM)Open for Fresh Graduates. JOB QUALIFICATIONS: With at least 1 year work related experience.Great communication skills (oral and written). Proficient in spelling, grammar and have the ability to compose email correspondence to the customers.Patience, adaptability, analytical, interpersonal, and listening skills required for the job.Have a great record-keeping abilities and a customer-oriented approach.Must be willing to work in Brgy. Valencia, Quezon City. JOB DESCRIPTION: Responsible for helping customers with questions or concerns and handling complaints and returns.Communicate with customer via email and/or over the phone, record each transaction to determine frequent customer feedback or concerns.Perform variety of support tasks to offer exceptional service to customers like resolving customer.Provide a sound advice to customers with patience, empathy and professionalism.Working with logistics team member to create better methods to address customer complaints. Job Type:
- Full-time

Schedule: 8 hour shiftDay shift Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (Required)
Education:

- Bachelor's (Preferred)