Customer Service Representative (No Experience Required)

Job Description
Handle incoming calls from customers proficientlyAssess customers' needs and provide personalized guidanceMaintain optimal call durations while ensuring a friendly, informative, and helpful approachUphold productivity and quality benchmarksExhibit a sense of urgency in addressing customer queriesEscalate customer issues accurately and promptlyDeliver timely, accurate, and professional customer serviceMaintain a positive and professional attitude, reflecting positively on the companyUtilize departmental resources, policies, and procedures effectively.
What should you expect from us?
ibex-clusive Benefits: Work Onsite Allowance*Extensive HMO coverage for you and your dependentsNon-taxable allowance on top of your basic salaryExcellent Program Incentives based on performanceGroup Life Insurance30 Service Incentive Leaves (15 days convertible to cash) Visit us at: Upper G/F, Felris Centrale Quimpo Boulevard, Davao City every Monday to Friday between 10 AM - 7 PM!SM Lanang Premier, Fountain Court, J.P. Laurel Ave., Agdao Davao City every Monday to Friday between 10 AM - 7 PM!