Customer Service Representative - Muntinlupa

Job Description

Responsibilities:

Handle complaints, provide appropriate solutions, and alternatives within the time limits.
Manage large amounts of incoming calls.
Follow communication procedures, guidelines, and policies.
Resolve product or service problems by clarifying customers' complaints.
Select and explain the best solution to solve the problem.


Required Skills:

HS/SHS Graduate/College Undergrad/College Grads must have 6 months BPO Voice Experience
Computer literate.
Available to work shifts, which may include work during evenings, weekends, and public holidays.
Ability to calm irate, anxious, or grieving customers.
Additional Notes:

This position will be working with one of the largest global providers of customer experience management solutions.
Working Set-up: Onsite
Mondays to Fridays.
Complete details will provide by our Recruiters.
HMO
Night Differential Pay
Performance Based Incentives

Offered Salary. 18000-23000