Customer Service Representative (Local Account)

Obtains customer information by answering the telephone; verifying information.
(Inbound/outbound)
Responds to customer inquiries, offers other products and services, payment reminders, and offers payment plans.
Establishes policies by entering client information
Informs clients by explaining procedures; answering questions; providing information.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions;
Accomplishes sales and team targets by completing related results as needed.
Job requirements

Good to excellent communication skills in both English & Filipino.
Should be proficient in

working with computers; software skills such as working with Microsoft Office and CRM software.
Customer service / sales experience is an advantage
Must be willing to do other ad-hoc tasks, Saturday shifts, and holiday shifts as necessary
Willing to work in BGC, Taguig.
Requirements: Availability to travel: Yes
Availability to change residence: Yes
Work Day: Full Time
Type of Job: Permanent contract
Minimum required education: Senior high school

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified