Customer Service Representative

Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions
- Follow communication procedures, guidelines and policies
- Local Calls only
- Willing to work in BGC Taguig City
- Willing to start ASAP

**Salary**: From Php15,000.00 per month

**Benefits**:

- Company events
- Paid training
- Promotion to permanent employee

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Commission pay
- Overtime pay

COVID-19 considerations:
Fully Vaccinated

Ability to commute/relocate:

- Taguig City: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- English (preferred)